Return Policy
At Amaari London, we are committed to supplying high-quality wholesale apparel to our business partners. As all orders are placed in bulk, please review our return policy carefully before placing your order.
Returns
Due to the nature of wholesale purchases, all sales are considered final. We do not accept returns or exchanges for reasons such as change of mind, over-ordering, or unsold inventory.
Damaged or Incorrect Items
If you receive damaged, defective, or incorrect products, please notify us within 48 hours of receiving your order by emailing info@amaarilondonltd.com.
To process your claim, please provide:
- Your order number
- Clear photographs of the affected products
- A brief description of the issue
Once verified, we will arrange a replacement, credit, or another suitable resolution.
Order Verification
We encourage customers to inspect all goods immediately upon delivery. Claims submitted after 48 hours of delivery may not be eligible for replacement or credit.
Return Authorization
No items should be returned without prior written authorization from Amaari London. Unauthorized returns may be refused.
Shipping Costs
If the return is due to our error (incorrect, defective, or damaged goods), Amaari London will cover the applicable return or replacement shipping costs. For all other cases, shipping charges are the customer’s responsibility, where applicable.
Contact Us
For any questions regarding your wholesale order, please contact us:
Email: info@amaarilondonltd.com
Phone: +44 7768 056309